THE UNITED STATES CHAPTER — ARRIVING 2026

09.2SHOE CARE

Care for every step.

Simple, material-aware habits can protect appearance, comfort, and structure. Always test any product on a small hidden area first.

AFTER WEAR

01

Air, brush, reset.

Remove surface dust with a soft dry brush or cloth. Allow footwear to air naturally away from direct heat, then reshape gently before storage.

  • Alternate pairs when possible to allow moisture to dissipate
  • Never place wet footwear directly on a radiator or heater
  • Use unprinted tissue or suitable shoe trees to support shape
  • Store away from direct sunlight and high humidity

CLEANING

02

Use the lightest effective method.

Start dry. Add only a small amount of material-appropriate cleaner if necessary. Avoid soaking, washing machines, bleach, and aggressive solvents unless the product’s supplied care label explicitly permits them.

  • Smooth leather: soft cloth and suitable neutral care product
  • Suede or nubuck: dedicated brush, used gently when dry
  • Textile uppers: spot clean with minimal moisture
  • Decorated finishes: avoid friction around stones, prints, metallics, and trims

WHEN TO STOP

03

Protect safe use.

Discontinue use if the sole separates, a heel becomes unstable, a fastening fails, or structural damage changes the way the shoe supports the foot. Contact customer care for an assessment.