USA
09.6CUSTOMER FAQ
Good answers, quickly.
Practical guidance for product, fit, care, availability, and the U.S. launch.
SIZING
01How do I choose a size?
Start with the conversion guide, measure both feet, and follow any style-specific fit note. If you are between sizes, consider the width and construction rather than relying on the number alone.
CARE
02Can I machine-wash my shoes?
Only when the care label supplied with that exact product explicitly permits it. For most styles, gentle dry brushing or controlled spot cleaning is the safer starting point.
REPAIRS
03Can Apple Shoes repair my item?
Repair assessment and availability depend on the product, damage, market, and service network. Send customer care proof of purchase and clear photographs before arranging shipment.
USA
04When does Apple Shoes launch in America?
The U.S. chapter is planned for 2026. Confirmed dates, locations, and partner announcements will appear in the official launch hub.
STORES
05Where can I visit Apple Shoes?
Use the store locator for current contact points and live Google Maps views.